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Over 15 years experience within the ever-changing BPO service industry we are proud to offer integrated 24/7 availability

E-mail Support
Prompt email response is the key to building a successful relationship with your customers. In this digital day and age corresponding via e-mail is vital and missing out on important e-mails could negatively impact your customer service ratings. To help you avoid these issues we offer an end-to-end e-mail support solution. We firstly understand your business and then create a service standard unparalleled to none, allowing us to handle and answer all emails in a timely fashion.
Chat Support
Every business wants to increase their sales but not every business is aware that more than 50% of their website visitors can be converted into prospective customers. Our Chat Support solution helps Businesses that sell their products online to potentially convert every single person who browses through their website into a customer. We even take it a step further by cross training our staff to handle customer satisfaction issues and complaints.
Data Entry
Spiraling volumes of data is a common issue in a growing firm. The delays due to the processing of data can also impact customer satisfaction leading to a loss of customers, which could have a negative long-term effect on revenues and growth. Plus, the overall data entry costs increase significantly. The handling cost of documents comes to about 6% to 15% of all the revenues of a company. About 85% of all archived documents never leave the filed documents. Our Data Entry Solution helps your business to keep your data up to date, formatted and accurate.
Image Editing
With the scope of online sales increasing by the day, the quality of images posted on your website is the key to your eCommerce business. Almost all businesses today use images to market their products more efficiently. If you need high intensity images for your website, or print ads featuring high-quality images to advertise your products or services, you need to invest in photo editing solutions. Besides, in order to make photos look their best, you need to manipulate images for colour, density, size, etc. Allow us to help you to make your images and your marketing campaign stand out of the rest. At Full Circle BPO we specialise in all types of image enhancement and photo restoration solutions.